Privacy Policy for Excel Shop Louisville
Effective Date: 10/01/2026
Website: www.excelshoplouisville.com
At Excel Shop Louisville (“we,” “our,” “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, engage with our services, or communicate with us — including through SMS messages.
1. Information We Collect
We collect information to provide and improve our services, personalize your experience, and communicate with you effectively.
a. Information You Provide Directly
When you interact with our website, you may voluntarily provide us with:
Personal information such as your name, email address, phone number, and mailing address.
Payment details (processed securely through our payment processors; we do not store your full credit card information).
Account information if you create an account with us.
Messages or inquiries submitted through contact forms, chat widgets, or email.
b. Information Collected Automatically
When you visit our website, we may automatically collect:
Device and browser data such as IP address, browser type, operating system, and referring URLs.
Usage data including pages visited, time spent on pages, and click activity.
Cookies and similar technologies to enhance your experience and analyze website performance.
c. Information from Third Parties
We may receive information about you from advertising or analytics partners (such as Google Analytics or Facebook Ads) that help us understand user behavior and measure marketing effectiveness.
2. How We Use Your Information
We may use your information to:
Process and fulfill your orders.
Communicate with you about your purchases, inquiries, or service updates.
Send you promotional messages, offers, and updates (with your consent).
Improve website functionality, design, and user experience.
Detect, prevent, and address fraudulent or illegal activity.
Comply with legal obligations and enforce our policies.
3. SMS Messaging and Opt-In Consent
By providing your phone number on our website, you consent to receive SMS messages from Excel Shop Louisville, which may include:
Order confirmations and updates.
Appointment reminders or service notifications.
Promotional messages and exclusive offers.
Message and data rates may apply.
Message frequency varies.
You can opt out of receiving promotional SMS messages at any time by replying “STOP” to any message you receive from us. You may also contact us directly at [insert contact email or phone number] to update your preferences.
We will not share your mobile number with third parties for their own marketing purposes.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Remember your preferences and settings.
Enable secure sign-ins and transactions.
Analyze website traffic and user behavior.
Serve relevant advertisements.
You can adjust your cookie settings or opt out of tracking through your browser settings or through third-party opt-out tools such as Google Ads Settings and Network Advertising Initiative.
5. Data Sharing and Disclosure
We do not sell your personal information. We may share data with:
Service providers who help us operate our website, process payments, or send communications.
Marketing and analytics partners that assist in understanding user behavior and improving our advertising.
Legal authorities when required by law or to protect our rights and users.
All partners are bound by confidentiality and data protection agreements.
6. Data Security
We use industry-standard security measures to protect your data against unauthorized access, disclosure, or misuse. However, no online platform is completely secure, and we cannot guarantee absolute security.
7. Your Rights and Choices
Depending on your location, you may have rights to:
Access, update, or delete your personal data.
Withdraw consent for marketing communications.
Request a copy of your data or restrict processing.
To exercise these rights, please contact us at [insert contact email].
8. Children’s Privacy
Our website and services are not intended for children under 13 years of age. We do not knowingly collect personal data from children. If you believe a child has provided us with information, please contact us for removal.
9. Updates to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Effective Date.” Continued use of our website after updates means you accept the revised policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: